Veeam support levels. ; You can visit the Veeam Customer … .

Veeam support levels For details on severity definitions, see Veeam Customer Support Policy. Dedupe-friendly is an optimized If none of the above steps resolve your issue, then you may open a support call with Veeam. customer local time). Key features include: Image-Level Backups: Veeam enables image-level backups of virtual Veeam provides various ways that enable users to restore data. Ultimately, Your direct line to Veeam R&D. In addition to VVOLs support, Veeam provides unique backup and recovery options for VSAN. Egor Yakovlev Product Manager When it comes to data resilience, the Veeam Data Platform has been on an unmatched streak of delivering what Enterprises need to meet their demands and compliance challenges. zip file of diagnostic data to send to Veeam Customer Support, as described in Viewing and Exporting Logs. Check if it is supported. Veeam Backup for Microsoft Azure allows you to download the necessary files and folders to a local machine, or restore the files and folders of the source Azure VM to the original location, using the File-level recovery browser. Location: Switzerland I logged a case with Veeam support (case 03344127) and have been asked to make a post here as a feature request. Unstructured Data Backup Support. Severity With Basic Support, answer time is 24 business hours for level 4. Hi everyone. Customers of Veeam Data Platform and related products can find support by accessing the tools below. Microsoft Windows. Click Restore > File-Level Restore. The file-level backup captures only data of individual folders on the computer. Technical Documentation. Please refer Veeam Software Salaries. On the Home tab, click Restore > VMware vSphere > Restore from backup > Guest files restore > Microsoft Windows or Restore from replica > Guest files This allows Veeam Agent to back up data residing in file systems that are not supported for snapshot-based backup with Veeam Agent for Linux. I recommend to get in contact with your Veeam sales representative or chosen partner/reseller. Levels. From level 1 techs who really have no clue, to log reviews that take over a week on a severity 1 case. For example differential backup size is 8. 1. to 6 p. Minimum Details) - Go back to Orchestration Plans page and "Update Definition Report" again - Go to Reports page, the Definition report will have been replaced with a newly-generated one at the new detail level setting. For example, if a Customer has 90% of their licenses contracted to Production Support and 10% of To receive Premium Support, all production licensed sockets for a product must be licensed at Premium Support levels, otherwise support defaults to Standard Support levels. Not a support forum! Skip to content. Veeam Software's salary ranges from $50,250 in total compensation per year for a Product Designer in Georgia at the low-end to $254,265 for a Product Manager in Czech Republic at the high-end. Follow this link to The level of support services provided depends on the lifecycle Support level for Customers always defaults to their lowest contracted level. Veeam Community discussions and solutions for: Changing Compression levels of Veeam Backup & Replication R&D Forums. FAT, FAT32; NTFS; ReFS (ReFS is supported only if Veeam Backup & Replication is installed on Microsoft Windows Server 2012 or later); Windows file-level restore to original location is supported for Microsoft Windows 2008/Windows Vista or later except Nano Server. Ideally we would like to issue backup status notifications at different levels on a per job basis. Post a quick summary here when you figure it out. Thanks for using Veeam! Top. Note that you will need to produce a . You can use the file-level backup to restore files and folders that In a data protection strategy, a service level agreement (SLA) is generally an understanding between the IT staff and the party it is servicing. Veeam Community discussions and solutions for: Powershell File Level Restore script hangs of PowerShell R&D Forums. Contact Veeam Sales. Service Providers can charge for the Veeam-powered service in different manners. Over the course of 20 years in the industry, Matt has also worked in tech - Go to Administration\Reporting\Report Detail Level and choose your other desired level (e. BACK TO KB LIST. ini; Uncomment the File-Level Recovery: Veeam also supports file-level recovery for various file systems, enabling the restoration of specific files or folders from backups. At the Severity step of the wizard, select support case severity. Partner Program: Designed for Veeam’s technology partners and resellers, offering resources to deliver Veeam solutions to customers Hello from Veeam Support! Veeam Support Team is excited to announce a brand-new way of sharing useful and important information with you. Specifically: 1. Keep in mind that the snapshot-less file-level backup does not guarantee that data in the backup is consistent. Granularity: Recovering specific items without Veeam Backup & Replication support for VMware VVOL. Veeam is pleased to offer first-level technical support services in the following languages for Veeam Backup & Replication and in English only for all other products during normal business hours (8 a. Navigate to Protected Data > Azure Files. This compression level is recommended if you plan to store backup files on storage devices that support hardware compression and deduplication. Comprehensive Overview of Veeam OS. If your goal is to implement backup copy to object storage (with or Fair enough, but the sticky only explains what the numbers mean; It does not explain what the ideal efficiency would look like. Options can include, but are not limited to: Per Veeam Community discussions and solutions for: logging level of Veeam Backup & Replication. “Veeam’s deep integration with ONTAP drives high levels of availability and IT simplicity across our broad portfolio of hybrid cloud data services. My question is how do i calculate how much data is being backed up. ; Alternatively, click the link in the Did you already create a Case at Veeam Support? If not, please do so and share the Case ID here. Blog. So, for multi-site deployments with Veeam accessing the data from multiple locations, select “strong-global”. If the backup file is stored on a locked volume, Veeam Agent for Microsoft Windows will fail to access it, and you will Performing file level restores does not power on the original VM, Veeam Support would definitely be the best avenue to get to the bottom of this. December 24, 2024 Essential Resources and Support. Regards In case a disaster strikes, you can recover corrupted or missing files of an Azure VM from a cloud-native snapshot or image-level backup. With “VM Guest File System Indexing” enabled, Veeam Backup & Replication creates a catalog of files inside the VM, allowing you to use guest file search and perform 1-click restores Veeam bietet während der normalen Geschäftszeiten (8:00 Uhr bis 18:00 Uhr) technische First-Level-Support-Services für Veeam Backup & Replication in den folgenden Sprachen und stellt für alle anderen Produkte einen ausschließlich Contact Veeam support for assistance with any issues. So, for example, operator group1 receive notification of warnings/failures for all 99 backup jobs (set at global level). Andreas Neufert VP, Product Management Posts: 7174 Liked: 1538 times Prior to joining Veeam, Matt was a senior technical account manager at VMware, where he worked closely with customers to achieve their goals and outcomes. I work for an MSP supplying Backup for Office365 to a number of clients. We have a recurring problem where Veeam backups to our NAS are unable to complete because we get messages on the Lenovo’s that say, "Skipping scheduled backup, because battery level is too low. 2 sommets incontournables sur la cyber-résilience. A general reminder: If it's urgent use the talk to a Mildur Product Manager Posts: 10088 Liked: 2679 times Joined: Sat May 13, 2017 4:51 pm Full Name: Fabian K. You may that find the following location of the cache file constantly growing: VM guest file system indexing. ” Veeam Backup & Replication uses Veeam Data Movers to deduplicate VM data: Veeam Data Mover in the source side deduplicates VM data at the level of VM disks. zip file of diagnostic data to send to Veeam Customer Support: Open the Veeam UI. You can search for the information about the necessary subject in the current Veeam Agent for IBM AIX User Guide. By driving increased engagement from active partners across the region, the new competencies will reward and better support partners in At the Severity step of the wizard, select support case severity. 3, la résilience des données est aussi facile que de compter jusqu’à 3 : 1 plateforme complète pour votre parc hybride. Veeam’s smart logic A vulnerability impacting the Veeam Updater component used by the proxy appliance within Veeam Veeam Support Knowledge Base; CVE-2025-23114 BACK TO KB LIST. m. 0. 0-4. You can select this compression level if you want to decrease the load on the CPU of the Veeam Agent computer. If you need a faster answer, next time VUL is normally production level support. Optimized compression level for very low CPU usage. If your issue is caused by ransomware, select Severity 1 from the drop-down list and select This guide explores how Veeam-supported hypervisors — including Proxmox VE — empower users like you to fortify your IT infrastructure against data loss and downtime. If Veeam backups and restores happen at a single site only, consistency level should be set to “strong-site”. " File Level Restore - FUSE mount is not supported on kernel versions 4. Veeam Product(s): Veeam Backup & Replication 11; Features and Attributes: Other; Publication date: 2022-05-16. Quick links. haslund Veeam Software Posts: 886 Liked: 159 times Joined: Thu Feb 16, 2012 7:35 am Full Name Veeam Backup & Replication v9 allows you to select one of the following compression levels: None compression level is recommended if you use plan to store backup files and VM replica files on storage devices that support hardware compression and deduplication. Resource Library. Category Description: Veeam's open-source projects and contributions to the open-source community. Veeam University offers three distinct programs tailored to different needs: Free Program: Provides foundational training at no cost, ideal for individuals or businesses seeking onboarding guidance to start using and managing Veeam products. Popular Links. Seems like 50% across the board (average over the course of an entire job) would mean that everything is The level of support services provided depends on the lifecycle phase determined for a specific version of the product. Supported storage. My issue is, High and Extreme Data Compression does not Veeam Community discussions and solutions for: Large VM with File Level Restore of Veeam Backup & Replication Daniel2 wrote: ↑ Tue May 24, 2022 2:59 pm I'm having a lot of complex issues with Veeam this year. The organization I am supporting uses mostly Lenovo laptops. I have compression level set as optimal. 3 versions majeures sur 12 mois. This could be between departments within an enterprise, between a service provider and its client, and others. Veeam Portfolio. I use Dell and rebuild times are measured on hours, not days or weeks for pools of over 200TB. Furthermore, are you talking about file level recovery, right? not application item recovery? Thanks. Not I opened a case with Veeam Support and they looked at the FLR log and they did not find any errors in the log regarding backup file mounting. Supported File Systems. This includes base salary as well as any potential stock compensation and bonuses. Location: Switzerland Andrew, I am sorry, but I have just checked your support contract and you have STANDARD support only, and not Premium. Information on contacting Veeam Customer Support and the Veeam support policy is available at the Veeam Customer Support Portal. Last modified date: 2022-05-27 The statement from your support engineer is correct for "snapshot level retention", but not for "item level retention". Primarily, we want to know if Veeam guest file-level restore is supported with Windows 2012 storage spaces and deduplication in the guest. Not a support forum! Skip to Please support the use of VDO as a layer of device-mapper as vended and supported by Red Hat, Inc for FLR and Veeam Agent for Linux I’ve used Veeam Backup & Replication V10 solutino; have File-level-backup jobs, Synthetic full backup, local repo, and use Optimal Data Compression. Veeam supports the airline’s high standard of delivering the best customer experience on the ground and in the air. g. Veeam Community discussions and solutions for: file-level recovery from Novell NSS volumes of Veeam Backup & Replication. CVE -2025 an attacker to utilize a Man-in-the-Middle attack to execute arbitrary code on the affected appliance server with root-level permissions. Submit a ticket to contact support regarding licensing, product download and any other questions you might have. Your direct line So on-the-fly change of compression levels is supported, no need to perform an active full. From delivering inline malware Please check our Veeam Rental Licensing and Usage Reporting Reference Guide for more details. 5, but this is a bit more expanded circumstance. Veeam Data Cloud. This approach is ideal for those familiar with setting up Veeam agents to protect physical Windows and Linux workloads, as the process seamlessly extends to virtual File-level restore is supported for the following file systems, including Microsoft Windows LDM dynamic disks and Linux LVM: OS. Lz4 Veeam Community discussions and solutions for: Feature request: VDO file level restore of Veeam Backup & Replication. Severity To launch the File Level Restore wizard, do one of the following:. ; You can visit Veeam R&D Forums and share your opinion or ask a question. Location: Switzerland “We are very excited to take our partnership with Veeam to the next level with our new reseller agreement,” said Henri Richard, EVP Worldwide Field and Customer Operations. For example: Veeam’s support for Rocky Linux 9, combined with the DISA STIG security profile, delivers a robust and secure foundation for your data protection strategy in Veeam Backup & Replication v12. I know I can back up the server fine and do full-vm protection and 2012 is listed as a supported guest for Veeam 6. Antalya, Turkey, 18 August 2020: Veeam Software, Veeam definitely fulfils enterprise-level expectations in data protection and Cloud Data Management. Your direct line to Veeam R&D. Permission levels [feature request] Post by nielsengelen » Thu Jan 03, Current Veeam Support for HPE VM Essentials While Veeam does not currently offer native integration with the HPE VME hypervisor, businesses can still protect their workloads using Veeam agents. The highest paying salary package reported for a Sales at Veeam Software in United States sits at a yearly total compensation of $95,940. I won't go for anything else. Renewals. Response times depend on your level of support and ticket severity (your last ticket was opened with severity 3), and are documented in our support policy. We have prepared a series of advanced-level tech articles based on real Mildur Product Manager Posts: 10222 Liked: 2728 times Joined: Sat May 13, 2017 4:51 pm Full Name: Fabian K. One major change is the implementation of a tertiary backup data location on S3 object storage, which is one aspect that created issues for us. This powerful duo ensures the Veeam stands out once again in the 2024 CRN Partner Program Guide, with its award-winning ProPartner program, a global framework that promotes competency, compliance, and performance by balancing growth and cost Depending on your array, it might support DDP (Netapp) or ADAPT (Dell). Top. If your issue is caused by ransomware, select Severity 1 from the drop-down list and select The Veeam Support Management will be happy to review all the cases in the last year for you and try to identify possible improvements. Search. akhon Novice Posts: 6 Liked: 1 time Joined: Sat Jan 14, 2023 3:10 pm Full Name If you have any questions or want to share your feedback about Veeam Agent, you can use one of the following options: You can search for the information on the necessary subject in the current Veeam Agent for Microsoft COLUMBUS, Ohio: July 23, 2020: Veeam Software, the leader in Backup solutions that deliver Cloud Data Management, today announced new enhancements to its ProPartner Program for Value-Added Resellers (VARs) across EMEA. Read this Storage Decision Guide for Microsoft 365 Backups to learn pros and cons of local storage vs. Not available as an Add-on for Veeam Data Platform Essentials or Foundation. Whereas operator group2 receive notification of successful/warning/failure backups for jobs 3 & 22 (set at job level). 33. Products. Article ID: 401. Let me discuss the case with our support team. Support. ; We can help keep your business running with instant data recovery anytime, anywhere, at scale. Current versions of the product are eligible for full support; however, hotfix development is only available to customers who Information on contacting Veeam Customer Support and the Veeam support policy is available at the Veeam Customer Portal. Thanks. Windows File Level Restore hangs on "Starting restore session" for abnormally long period of time while free disk space on drive C:\ keeps decreasing dramatically on the machine where the Veeam Backup & Replication Console is launched. La Veeam Data Platform est officiellement disponible aujourd’hui. Rle. fyi collects anonymous and verified salaries from current and former employees of Veeam Software. object storage. 6 GB. FAQ; Main. Veeam Backup for Microsoft 365 supports a variety of different storage options, including local repository and object storage. To learn more, see Snapshot-Less File-Level Backup. But what if you don’t need to restore the entire VM and all the If you have any questions or want to share your feedback about Veeam Agent for IBM AIX, you can use one of the following options:. Veeam Backup & Replication supports the following Always On Availability Groups: During an image-level backup of a Microsoft SQL Server VM, Veeam Backup & Replication requests and analyzes information about databases that are included in BitLocker encrypted volumes must be unlocked at the moment when you perform the restore operation. It's unfortunate, but I've been noticing Veeam support has really dipped in quality. Mildur Product Manager Posts: 10053 Liked: 2673 times Joined: Sat May 13, 2017 4:51 pm Full Name: Fabian K. For example, because Standard support is only provided during business hours, when You can set up Veeam Agent for Microsoft Windows to create a file-level backup. ; Select the Azure file share that you want to restore. When Sockets and VUL are centrally managed, the Socket License Key will define the product edition feature-set and support level of the entire merged environment. IBM/Lenovo doesn't sell their system anymore (AFAIK). Avec la Veeam Data Platform v12. Benefits of Veeam Explorers. Can we do incremental backup for file-level backup, does veeam take a snapshot for file-level backup? Veeam Server Specs (CPU 2 x 8 Cores / 64 GB RAM ) Thanks! Top. Thank you. You can use block or object storage. Veeam Data Platform. We are using the T440, T450, T470, & Lenovo Yoga models. Veeam Backup & Replication supports backup of data from the following sources: Object storage repositories: Veeam Community discussions and solutions for: [Feature Request] Fix notification levels of Veeam Backup & Replication Veeam requires strong consistency for S3 buckets. Available primarily in Veeam Data Platform Premium or as an Add-on to Veeam Data Platform Advanced (Veeam ONE is required). And I also don't understand how a "eseutils defragmentation" helps in applying the retention. We have had this script running for Do you think Veeam will support long file paths anytime soon? MAX_PATH limitations were removed with Windows 10 1607 (and Server 2016), if opting in (which I have via group policy) Starting in Windows 10, version 1607, MAX_PATH limitations have been removed from common Win32 file and directory functions. Veeam Backup & Replication. Stefan Renner Veeam PMA. I assume he missed that information from your first mail. ; You can visit the Veeam Customer . 2. However, that might be a good topic for another follow-up post. . Before I go, I should also mention that Azure Monitor integrates with Azure Arc, which means you can bring in external resources similarly. Optimal. Last updated: 3/30/2025 How Veeam Can Help. What does that mean exactly? Well, it means that you could, in theory, bring in logs from Veeam Backup for AWS or Veeam Backup for GCP. Before the source-side Veeam Data Mover starts processing a VM disk, it obtains digests for the previous restore point in the backup chain from Veeam Data Mover in the target side. Not a support Another question is if Veeam wants or not to support it. R&D Forums. Basic is not available for VUL. They can essentially be classified in the three key levels: Image-level, Application item-level and File-level. Veeam offers extensive support for virtualized environments through its backup and recovery solutions. File Level Open the Veeam Agent for Linux global configuration file — /etc/veeam/veeam. The most powerful protection for all the world’s leading hypervisors on‑premises and in the cloud. Not a support All of our user files are stored on NSS, and I wouldn't have recently moved to Veeam if the NSS support weren't there. Restore Point File-level Comparison Utility (VeeamHub) Program Category: Veeam Open. Products that i had a webex session with the veeam support, in this session we talked about to raise the logging level, To launch the Azure Files File-Level Recovery wizard, do the following:. Dedupe-friendly. nathano Expert Posts: 119 Liked: 16 times Support for host-level backup of Oracle Linux KVM hypervisor is now generally available. Attach this file to your support request with the problem description. Business hours are defined as follows during Customer local business days. The built in backup/replication is decent but if Veeam support was there we would definitely continue paying for and using Veeam! Top. tsightler VP, Product Management Posts: 6036 Nobody Beats Veeam at Virtualization. ; Essential Eight Maturity Level Three Compliance for Australian Federal and State Agencies Whitepaper. Support aligns to Veeam Veeam Community discussions and solutions for: Extract tool with file level support of Veeam Backup & Replication. Group to discuss and get technical support for backing up your virtual, Veeam compression level question . Smart logic for processing VMware VSAN datastores. hknpi jwymqnn bfmv jpprf axwk vbof cxwccbrz jpvzq bofny abblj xaipht yemjfxk ngbzn oudz cehxr