Teams request control missing Make selections, edits, and other modifications to the shared screen while you have control. There have been several reports about this matter today wherein the meeting control bar is missing and clearing the Teams cache also didn't help. I can not share the screen, open the microphone, raise my hand, invite others into the meeting, etc. My friend does too. Once the other participant shared their screen, click the Request control button to ask the presenter for their screen control. Teams Sharing tool bar keeps missing Hello, I have a user that utilizes the shared toolbar heavily when providing technical support and training to users at our company. 7409. Any help would be appreciated. Hello, We are hoping to move from a model where we have different use cases for different meeting platforms to one where we use Teams in most/all cases. Please let me know if you have other questions or concerns · The free version of Teams also supports remote control. Apr 4, 2023 · Teams features are enabled/disabled by your admin they can set it to employees only, authenticated users, guests, or everyone. Navigate to the Content sharing section. It started a few days ago and has been working fine before. Sounds cranky, huh! Oct 7, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. I'll be glad to help you today. By following the outlined steps and adhering to best practices, team members can facilitate more engaging and productive interactions, no matter where they are situated. Apr 18, 2004 · start Teams app ; Like I said its not persistent. You signed in with another tab or window. "request/give control" function is one of the most important points of this process. 6. The clients are all windows devices I am trying to remote control. Could you advise if Microsoft has disabled this feature for Teams (Free Sep 2, 2022 · I initiated a meeting using the free version of Teams. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. But then I don't see my cursor. This issue only seems to affect calls, in meetings everything behaves Jan 27, 2022 · I have Microsoft 365 Family, Microsoft Teams Version 22006. The Control drop-down I can see the "request control" button, and my co-workers can see the pop-up message and allow me. 5. 00. Sep 27, 2024 · I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. 1 LTS. To narrow down this issue, you can open Chrome browser to use Teams web client and check if the issue persists. Jul 1, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. Exactly the same issue. It will work after that. Aug 3, 2021 · The only way to provide or request control is to completely close teams or restart the computer. Sign-in if required and join a meeting. To manage who can present and request control, follow these steps: In the Teams admin center, expand Meetings and select Meeting policies. Additionally, when the remote user is · I am trying to give control to an external partner of ours via a teams meeting. One of the most practical features it offers is the ability to request control during a screen-sharing session. By combining the technical Nov 16, 2021 · Hi, Andy, My name is Didi. It's suggested to use Chrome browser because only Chrome supports all Aug 7, 2020 · My name is RY, I'm an Independent Advisor and Microsoft Teams user like you. I've tried to reinstall Teams but still doesn't work. 30857 (64-bit) on Ubuntu 20. However after the functionality still does not work. pls help. 3) Click on Screen Share Button ; upper right corner ; box with arrow up in it. Nov 16, 2021 · My toolbar for switching on the video , audio, etc is not seen at all Dec 17, 2019 · Solved: I am using webex teams version 3. Cause Mar 3, 2025 · Microsoft Teams has become an essential tool for teams collaborating remotely. We have a client who would like to enable External users in Teams meetings the ability to request control of the hosts screen. Microsoft Teams Version 1. to fix the issue i assigned him one o365 license with All apps. The other party can still attempt to Request control but the allow option also no longer appears and control is now impossible. You can only Request Control to Windows or Mac OS systems but not Linux. · If you then hang up your screen share, then re establish a new screen share the Give control tool bar is missing. Click on Teams Tab ; on left bar. Make sure you Turned on Allow an external participant to give or request control setting Dec 31, 2021 · When you’re in a Teams meeting and select the Share button, you can choose to share content in different ways: Share your screen: This option will allow meeting attendees to . In this situation, you see the user's request on the Sharing toolbar. 3. I have replicated this issue on Mar 14, 2022 · I tried the Request & Give Control feature in Teams, after setting the graphics performance preference. Nov 16, 2021 · The control bar is completely gone I tried restarting my teams but it still did not work my moms teams also has this problem. Nov 16, 2021 · Hi, Leng, My name is Didi. While you’re sharing control, they can make selections, edits, and other modifications to the shared screen. . After the first call the bar/menu with all the option does not drop down and if a user request control nothing show up on the screen missing the drop down. This is problematic as some employees need to access other employee's PCs multiples times a day. which is in the control bar that supposes to be in Sep 7, 2020 · After a user shares his screen I request control and although control is allowed, it doesn't work. 1133. I regularly have call with my friend over MS Teams and used get controls and work. 32-bit I do not believe is effected. , it stops working. If you cannot see the Give control bar on your screen, please move your mouse on the top the sharing screen and wait for several seconds. In order to see this bar all Jan 22, 2025 · 3. A dropdown menu will appear with a list of participants in the meeting. e. After screen share, you will see an added feature of Request Control. If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Jun 2, 2024 · Please contact your admin to enable this feature for you in the Teams admin center: As an admin, you can manage who can present in meetings and webinars and whether Nov 2, 2021 · At this moment both the parties must be using Teams desktop client to give & take control. 4 Scroll down to “Content sharing” section then enable “Allow an external participant to give or request control” Enable Allow an external participant to give or request control Nov 16, 2021 · Hi SAROCHA My name is Daniel. I cannot control the shared screen. Then, the bar will show as below. Control isn't supported when either party is running Teams in a browser. 04. So, how can we activate it? Jun 2, 2024 · As an admin, you can manage who can present in meetings and webinars and whether participants and external participants can request control of the presentation. It was just me and one other participant/client. The teams meeting settings allow it but I can't seem to control anything. "Request control" button in MS Teams meeting, if granted, allows you to have control on the computer of the organizer/presenter. You can vote as helpful, but you cannot reply or subscribe to this thread. 600. 0 on windows 10. The feature you are expecting is not supported when any one of the parties are running Teams in a browser. -Click on the minimized screen share session so it makes it big again. Allow an external participant to give or request control by clicking the slider; Jan 10, 2025 · Effectively managing Microsoft Teams and the ability to request control during screen sharing can significantly elevate collaborative efforts in any professional setting. Also Read: Fix Microsoft Teams Join button is I have a user who can't seem to give control to other users outside of the first call they make after opening teams. Organizer/Presenter has the power to allow or decline your "request control". With Dec 7, 2023 · Request Control in Teams if you want to access the screen. BOOM works. Aug 26, 2020 · Teams "Request Control" function no longer working in screen share. I have tried to get my partner to request control instead, but they see Nov 2, 2021 · vivish : Hello,. You can refer to Give control doesn't work when you share screen in Teams - Microsoft Teams | Microsoft Learn. 7. Some few limitations. 4. The remote user on Teams session also don’t have the request for control button. You have to do this every time. When I access a remote PC using Aug 1, 2021 · When I share the screen to another user I'm not able to see the Give control Option on top of my screen. Teams will send a notification to Jul 10, 2020 · Our organisation has Teams deployed to 3K + employees and we now have to deliver interactive training through Teams meetings to guests outside the organisation who access through web browser, this issue is affecting a small number of those guests. I will be more than happy to assist you. The description below suggests otherwise: Give control. 3. Once the other participant shared their Nov 16, 2021 · Microsoft Teams Version 1. I can create meetings and share screen with him, but there is no Control menu that appears on either meeting screen. Looks like a programming failure. Click Request on the Request control popup Jan 3, 2022 · Many companies prefer to provide end-user support using Teams instead of 3rd party remote desktop programs. This started happening a few months ago and Feb 21, 2024 · In conclusion, effective use of the Request Control feature in Microsoft Teams can substantially enhance the flow of collaboration, making virtual meetings more interactive and productive. It works for me once I start up the Teams app and use it right away. Enabling request control in Microsoft Teams brings better control over meetings and presentations. When I'm sharing, other people are able to request control, just working well as before. Outdated versions might lack certain features or have bugs that have been resolved in newer When requesting control during a screen share in MS Teams, I am granted access but after about 5 min. There have been several reports about this matter today wherein the meeting control bar is missing and clearing the Teams cache also Apr 7, 2023 · Potential reason 2: Teams request control is not working when you try to grant permission to a guest user. When we share desktops, we don't have the request control or give control option. Jul 8, 2020 · Activate the remote (request) control on Teams for external participants. On the sharing toolbar, select Give control. Open Microsoft Teams and join a meeting with the person whose computer you want to control. This is where the request Mar 30, 2020 · Please ask the meeting organizers click on a meeting that attendees cannot request control in his teams calendar APP and click the “Meeting options” button to see if he has set the value of “Who can present” to only me: Regards, Jennifer * Beware of scammers posting fake support numbers here. The feature you are expecting is not supported when any one of the parties are Dec 26, 2023 · This behavior is by design. By Default in Microsoft Teams the option to “Allow an external participant to give or request control” is turned off. Aug 31, 2020 · -Request Control of the Screen-After you have received control, click on the chat icon on the left side toolbar. However, the option to give control is there but when I click on it it does nothing. Posted on July 8, 2020 July 8, 2020 by yves. To take control back, select Take back control. If you are joining from a personal laptop that is unmanaged (not domain joined or AAD Mar 19, 2024 · After making the changes, restart Teams. Feb 16, 2023 · Teams allows me to request control but my mouse does not appear on the other persons screen We recently updated the OS to Mac Big Sur and now request control allows us to request control but nothing then happens. The temporary fix is for user 1 to quit Teams, then restart it and it works. Clearing the cache. Dec 19, 2023 · Teams Version: Make sure you are using the latest version of Teams. Mar 14, 2023 · Describe the bug you cannot take/request control of the remote client that is sharing the screen because is missing To Reproduce Steps to reproduce the behavior: Start a call remote client start sharing you cant find "Take Control or Req Presenters can share content, request control, and manage participant permissions. Jun 8, 2021 · I am hoping someone will be able let me know what setting I have missed. His hotmail account added external guest user in my O365 environment. -That minimizes the screen share session, in the top left. Sorry to hear about the issue. GPU or Hardware Nov 16, 2021 · Hi, Chanel, My name is Didi. To take control while another person is sharing, select ‘Take control’. However, if the system supports a 6 days ago · Step-by-step guide on how to enable request control in Microsoft Teams. 14234. We have turned on Mar 31, 2023 · How to request screen control in Teams? If you have just started using Teams and don't know how to request and give screen control, we got you covered. I use Teams in my virtual desktop to have users share their screen with me and then I can request control to help with issues on their machine. Threats include any threat of violence, or harm to another. It might have to do with the 64bit version of Teams. Ultimately user 2 cannot take control of the screen because it times out. This issue does not happen if user is running MS Teams using their own local laptop. You switched accounts on another tab or window. If Feb 1, 2024 · 4. This thread is locked. 2) Click on Chat Tab; on left bar. Select the name of the Jun 20, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. 1 or newer (not LTSR) If your device doesn’t have a graphics processing unit (GPU) or the GPU hardware acceleration option is disabled, Teams cannot perform the request control feature. I clicked the Control Request button but it does not show up in the Share Feb 21, 2025 · I am facing an issue where the "Give Control" option in Microsoft Teams is missing when I try to share my screen during a remote session. 0. 22472 or newer-Citrix Workspace App Current release 2112. Select the name of the participant you want to grant control to. 2. Reload to refresh your session. I cannot click or do anything. Typically, when I would request control and they would allow, it would show two mouse pointers with our profile picture next to them Jul 20, 2023 · Has this issue where user's with Teams Web Clients / Running in a Browser can't request control been addressed yet? \"To give and take control of shared content during sharing, both parties must be using the Teams desktop client. You signed out in another tab or window. Select the policy that you want to edit or create a new one. 29469 (64-bit). Sometimes, you cannot request or grant control from guest I request control, I'm granted control but I can never see the other person's mouse move on their screen, nor can I click on anything. Dec 18, 2022 · Here is how Microsoft teams request control. If you are unable to request or give control in Teams, see this post. Missing all the functions necessary to participate in a meeting. Is this supported on this 6 days ago · To manage who can present and request control, follow these steps: In the Teams admin center, expand Meetings and select Meeting policies. Logging out and back in temporarily fixed it, and Nov 16, 2021 · The control bar that supposes to be on top of the screen is missing. Aug 16, 2024 · You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. In fact, if I give control the other user can move my screen. The person sharing can approve or deny your request. Here are the steps to enable remote control in Microsoft Teams: 1. I would prefer a proper client with it fully integrated properly, but since I don't need the remote control very often in Teams I can live with that. Aug 1, 2021 · @Loganathan R , . On the toolbar, click on the Give Control button. Select ‘Release control’ to stop sharing control. Attendees, by default, can only view shared content and request control if allowed by the Apr 13, 2020 · Microsoft Teams admin center – Meeting policies. Feb 21, 2022 · I want to give control to a participant in a meeting but I cannot see "Give control" from MS Teams. Jun 25, 2020 · This control is stored in Application > Microsoft Teams > Content > Framework. logging out, restarting does not help. I am using Home App downloaded on a Windows 10 laptop. Since the last Windows update, the share toolbar option to (give/request) control when in a meeting, has been missing. Family Member is using Teams native to Windows 11. In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. 21759 (64-bit) I started a meeting with my friend and wanted to request control to use his pc. When the person shares their screen, click on the Request control button in the toolbar to request control of their screen. At this moment both the parties must be using Teams desktop client to give & take control. · When user 1 shares her screen again, user 2 sees the screen then requests control, however this time user 1 does not see the request control popup, only a red outline of the shared window. It is a limitation in MS teams and Microsoft is planning to fix. · Teams sends a notification to that person to let them know you’re sharing control. You share, we listen. 4. Even the Give Control drop-down menu doesn't react when you try to open it. As a fellow MS Community forum user, I understand you need assistance to solve this issue. Sep 3, 2020 · I have reinstalled Teams a couple of times and checked that Teams is se to allowed to control this computer. Jun 20, 2022 · I have the same issue with Teams. However, you don't see an option to approve or deny the request. We have the 'give control' ability but the remote Teams user cannot control the shared screen they are given permission to control. Wonder if I join or start the webex meeting using webex teams, can I request control to other participant during a webex session/meeting? I guess no as I can not find such option. Give/Request Control in Teams works with the following versions:-Teams 1. Report abuse Report abuse. Take control To take control while another person is sharing, select Request control. Imagine being in a meeting where you need to demonstrate something on a colleague’s computer screen, or perhaps take over the presentation for a bit. Select your desired values for Who can present, Participants can give or request control, External Aug 26, 2020 · Request Control Features is not available after updating to Version 1. Sep 5, 2024 · Take control of a shared screen. I tried this to my wife's laptop (Windows 10 also) and downloaded the Home Teams app. Wait till one of the participants shares their screen. While the problem is solved, there is still some few limitations: The Request Control feature is unidirectional, i. Launch the Microsoft Teams application. idvxa wjpzw kiqu wcufsr luq ogjgtmm bjqh ilbm fzls vmmmrcpt xqzlzkzk knbx bxtec ylyjr frai